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• Use one of the other recommended browsers.
• Clear your browser’s cache and cookies:
  

• Chrome
• Firefox
• Microsoft Edge
• Safari

• If possible, use a wired internet connection.
• Try another network connection, such as your phone’s cellular network.
• Ensure you’re not using a VPN, proxy server, or network with restrictive firewalls (like a work network). Some public networks found in libraries or airports may also be overly restrictive.
• Visit the page in anincognito(Chrome) orprivate browsing(Firefox) window and be sure you don’t have any browser extensions enabled.
  

• In Chrome, click on the three little dots in the bottom right of your browser window, then tap the box next to “Desktop Site.”
• In Safari, tap and hold the “Aa” in the upper left until the menu appears, then choose “Desktop Site."
• In Firefox, click on the three dots in the upper right, then tap the box next to “Request Desktop Site.”

When choosing to share your screen, your browser will ask if you’re sure you want to allow the feature to show your screen to others. Make sure you’ve allowed screen sharing through your browser.

1. Your microphone/camera are active/not muted in the event itself.
2. You have allowed microphone/camera use in your browser. A pop-up should appear the first time you try to use them.
3. The audio is enabled on your computer, and your microphone/camera isn’t being used in any other applications.